Customer Obsession: We are maniacally focused on serving our customers. We listen, understand, and empathize with the customer. We use customer feedback as a primary metric to prioritize our tasks and projects.
Ownership: We take responsibility and accountability associated with the ownership of our products and services. We figure out creative ways to resolve blockers. We relentlessly push each other to take ownership to serve our customers better.
Ambition: We push the boundaries, in different ways we can serve our customers. Ambition to be successful guides us to work harder. We use technological breakthroughs to make our customers more successful.
Bias for action: We deliver value to our customers faster. We are careful to not build features not needed by customers.