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Telephone Assistant
Telephone Assistant
A typical customer service call costs $7. You are also losing customers, when your customer service representatives are busy.An AI telephone assistant can not only answer questions about your business, but also take orders and process returns. The telephone assistant will interact with your customer in Natural Language after exchanging pleasantries similar to how your customer service representative would do. It will also auto scale on busy days. You will never lose customers on a busy day.Your customer service representatives can now do what they like. They can maintain the human connection with your guests rather than answer monotonic questions.