Customer service is a very important factor for consumers and is to proven to impact decision making and purchasing habits. Customers no longer are willing to wait for longer responses and procedures to seek support or information.

Many brands and companies are adapting instant feedback across channels like text messages, Telephones, Facebook and other platforms. 

Voicy.AI has built a technology that can help businesses of all sizes and shapes to take advantage of its two way SMS Marketing, Virtual Telephone Agent, Facebook Messenger Bot, and other channels like Google Home, Alexa. You no longer need to make huge investments and changes in your entire system to automate your customer service with voicy solutions. 

“The setup is super simple and it only takes a few minutes”

Let’s take a look at how the two-way text messaging solution can customer service traits that customers expect:

Instant Reply:

Two-way text messages provide instant replies to customers which will provide resolution to support tickets and more information about your businesses. Many businesses like restaurants, spa, and retail stores take advantage of this by providing information about their products/services and 

Personalisation:

Personalization plays an important role in customer success and to create a brand identity and brand recall. SMS messages are sent with high personalization and an agent always working on the other side to provide responses.

24/7 Customer Service:

The virtual agent works all day and needs no break, it can answer, respond and provide information to customers at any hour of the day, even during non-business hours.

Order Generation:

It is proven that most of the consumers love shopping from their smartphones and almost all smartphone users have made at least one transaction using their devices. Text messages are one of the best ways to cater to customers with the list of products/services and generate orders, share links to your websites.

“Using two-way text messaging you can achieve faster responses, quick resolution, and personalised service”

Companies of all sizes, shapes, and types can take advantage of the Two Way text messages, write to us now at info@voicy.ai to know how it can help your business and get a 7-day free trial.

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

What is President’s Day?

President’s Day is celebrated on the third Monday in February. It was originally established in the year 1885 in recognition of President  George Washington, the holiday becomes popularly known as President’s Day ever since and people celebrate the 3 days long weekend.

Why should you consider President’s Day for Promotions?

The President’s Day can be a great deal for small and medium businesses to increase sales, clear out their inventory and increase the customer footfall. As it is a holiday for many schools and businesses, a lot of people are on the streets for shopping and entertainment.

Not just small businesses, but eCommerce websites like amazon and retail giants Walmart, Best Buy celebrate the president’s day and they offer deals, discounts, promotions.

Two Way SMS for promotions:

Using Two Way SMS Marketing you can promote your offers & promotions and also provide more information about your business, products, and offerings with the use of two way SMS. It is proven to generate great results.

Voicy.AI has mastered the two way SMS Marketing solution using its pre-built and customizable SMS conversational flows. Customers will not just receive SMS but also respond back with their queries, questions or to know more about the offers, promotions, business or product they are interested in.

Generate higher interaction and drive-in better results using Two Way SMS.

Create a keyword using Voicy.AI Two way SMS Solution and relate it with your President’s day Offer, Promotion. When the customer responds back with the keyword, he will automatically receive a reply instantly.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot?ref=ac-search

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Contact us now at info@voicy.ai to receive a 15-day free trial.