How Conversational SMS Surveys can help and improve survey data quality

Collecting feedback and reaching out to a large audience has always been expensive for businesses, but with conversational survey text messages brands and businesses can reach out to their customers, consumers faster and receive quicker feedback at a low cost.

Reasons why conversational survey SMS works:

• It is perfect for taking feedback from customers, who are always on the go.
• Instant feedback can be retrieved using conversational SMS, unlike any other platform.
• The response rate for SMS is 9X greater than any other medium.
• According to studies, it is proven that people are more likely to provide accurate feedback on text messages 

Voicy.AI solutions provide exciting features and benefits that you can expect from a text message or SMS Survey.

Benefits of SMS Surveys:

Automatic Responses:

Use automatic responses and send a thank you note to all the customers who have responded or provided feedback for your surveys.

 Fast Feedback:

Most of the text messages are opened within the first 3 minutes of the delivery, it makes it easier for businesses to get instant and faster feedback.