Brand building Strategy for your business during this Pandemic Lockdown

With the Outbreak of COVID-19 virus across the world, many businesses have been shut due to the lock down imposed. There is no evident base to how long this pandemic situation will remain. Businesses like Salons, Spa, Gym, and many other stores who solely rely on customer walk-ins and in store purchases are suffering with no business during the lock down.

At this time it is very important to ensure that your audience know that you exist, you need to constantly be in touch with your customers and make content to build your brand.

Ways to build your brand during this Pandemic:

Build your Target audience:

It is important to utilize this time and gather all the information required for building your brand. Gather the list of audience that you want to contact and stay in touch with during this lock down and gather information like phone numbers, email addresses, etc.

Note: please take consent of your customers before you send any messages, emails.

Send Safety and Health Tips:

Reach out to your customers with some of the basic safety measures that they need to take during this pandemic situation. This will help your customers associate your brand emotionally and it will also create awareness and remind people about the safety measures. Don’t forget to include your brand name in this messages.

The best way to reach out with safety and health tips is via text messages, with more than 96% open rate and most of the SMS are opened within 3 minutes of the delivery time.

Get Customer Feedback:

Make use of this time to make changes in your business when it re opens and rethink on the policies and procedures that will help you serve better to your customers. The best way to start is by getting feedback from your customers and gathering information.

You can use Two Way SMS Marketing tools to take customer feedback using surveys and questionnaires.

You can take advantage of Two Way SMS Marketing tool by Voicy.AI to reach out to your customers, provide information, gather feedback, automate responses, etc. Voicy is providing a 14 Day free trail during this pandemic situation.  

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app storehttp://apps.intuit.com/smsagent

Install from Clover  app markethttp://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directoryhttp://voicy.info/dialog/yext/authorize

Install from Weebly app centerhttps://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplacehttps://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

COVID-19 updates using Two Way SMS

The Corona Virus outbreak across the world has led to the shutdown of many businesses, schools, and organizations, etc. It is important to send updates to their employees, customers or to create public awareness on the changing situations. 

Two Way SMS Platform is the right channel to reach out to your audience to send instant information and updates. It needs no application installed or notifications configured, as it is available in everyone’s mobile device and the open rate is more than 96% and within 3 minutes of the message is delivered. 

Voicy.AI has been providing Two-Way SMS Marketing services since 2015 and has been leading in the Conversational SMS platform ever since. Features like Quick Replies, Order Generation and pre-built SMS flows are helping out many businesses. 

Using Voicy.AI, you can set up keywords that associate with your COVID-19 updates and the audience will automatically receive updates when they respond back with the keyword. This will help businesses automate answering their customer queries and solve the customer service issues.

There might be many reasons you might have to send customers critical information during this Pandemic situtaion. But its also important to answer and clear customers questions. Two-Way SMS can solve these problems and help your audience receive the right information through text messages.

We are providing with a 14 day free trail of our application during this pandemic situation. Write to us now at info@voicy.ai

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Virtual Agents: Solution for your Customer Service during this Pandemic situation

The outbreak of the COVID- 19 virus across the globe, many companies have taken a dent in their everyday business activities and are struggling to maintain quality and provide customer service, as employees are being offered work from home for health safety concerns. 

Many businesses maintain expensive call/support centers with 100’s of employees and infrastructure to maintain the quality of service and ensure customer satisfaction. Lack of Control over support calls and difficulty in monitoring teams and employees is the majorly affected due to Corona Virus and employees working from home. 

Virtual Agents driven by AI can solve this issue by providing customer support service to consumers without the need for huge infrastructure or many employees. This will help businesses focus on other functions and not worry about customer service.

Voicy.AI has developed a Virtual Telephone agent leveraging technologies like NLP, Machine Learning and AI. Its ability to understand complex questions and ensure that your customers are given the right feedback every time support assistance is required. It can handle complex scenarios, personalizes responses based on customers’ questions and escalating to a live agent if needed. 

The solution is built to replace expensively run call centers and provide seamless support to your customers without the need for any infrastructure or hardware. Many businesses are taking advantage of our virtual telephone agent during this pandemic time of the COVID-19 virus.

If you are interested in trying out our industry-first Telephone Agent, reach out to us at info@voicy.ai to get a one-month free trial of your service. 

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

How Two Way SMS Marketing is driving real-time results

Two-way SMS Marketing is a powerful and efficient marketing tool for every business to enhance their marketing & promotional efforts. It plays a major role in bridging the gap between business and consumers by engaging customers with real-time conversations and providing more information about your business. Many businesses are using the two-way SMS Marketing for their promotional & marketing needs which results in retaining new customers, achieving sales targets, and increased revenues.

Unlike traditional Marketing, SMS is no longer just about sending promotional messages but also provide useful information to customers and drive powerful conversations between customers and businesses. Consumers no longer want to wait for longer times to receive feedback about commonly asked questions like Timings, Products & Services offered, Location, Pricing, and so on.

Restaurants and Spa are taking advantage of the Two Way SMS Marketing to automate their Order generation and appointment booking process. Customers love how simple it is to place an order or book an appointment using SMS.

Two-Way SMS Marketing is not just limited to Spa and restaurants but businesses of all sizes and shapes can take advantage to drive their sales, retain new customers, increase brand awareness and promote their events, offers, etc.

Voicy.AI has perfected the Two Way SMS Marketing solution and is helping many businesses by delivering features that drive great results. 

Write to us now at info@voicy.ai to learn more about how Two Way SMS Marketing can help your business and also get a 14-day free trial of our product.

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app storehttp://apps.intuit.com/smsagent

Install from Clover  app markethttp://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directoryhttp://voicy.info/dialog/yext/authorize

Install from Weebly app centerhttps://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplacehttps://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

What is Two Way SMS and why do you need it?

Two Way SMS means you can send SMS messages and also receive back SMS from your audiences on the same number, resulting in a conversation between your business and consumer over text messages. 

Many Brands, businesses and retail giants are adapting to the Two Way SMS Marketing and moving away from the traditional one way SMS.

Interaction is a key factor in customer decision making and improves brand recall and brand recognition. 

For Example: If you are a pizza shop using two-way SMS marketing, customers are more likely to recognize your brand as soon as they think of ordering a pizza. 

 

Two Way SMS can be used by businesses for a lot of different cases to increase sales and boost their revenues. The engagement between businesses and consumers has become more important as customers no longer want to wait for longer times to receive feedback and answers to their questions. 

An SMS makes direct contact with the customer and more than 95% of the text messages are opened within 3 minutes of the delivery time.

Sharing information has become much easier with two way SMS, as customers can reply to the messages and get instant information about products, services, promotions, and offerings.

Features like Instant replies, order generation and improved customer service are a greater alternative to an otherwise time-consuming process. 

Voicy.AI has developed and perfected the Two Way SMS Solution, write to us now at info@voicy.ai and get a 7-day free trial.

 

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app storehttp://apps.intuit.com/smsagent

Install from Clover  app markethttp://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directoryhttp://voicy.info/dialog/yext/authorize

Install from Weebly app centerhttps://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplacehttps://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

How Two Way SMS can impact your Customer Service

Customer service is a very important factor for consumers and is to proven to impact decision making and purchasing habits. Customers no longer are willing to wait for longer responses and procedures to seek support or information.

Many brands and companies are adapting instant feedback across channels like text messages, Telephones, Facebook and other platforms. 

Voicy.AI has built a technology that can help businesses of all sizes and shapes to take advantage of its two way SMS Marketing, Virtual Telephone Agent, Facebook Messenger Bot, and other channels like Google Home, Alexa. You no longer need to make huge investments and changes in your entire system to automate your customer service with voicy solutions. 

“The setup is super simple and it only takes a few minutes”

Let’s take a look at how the two-way text messaging solution can customer service traits that customers expect:

Instant Reply:

Two-way text messages provide instant replies to customers which will provide resolution to support tickets and more information about your businesses. Many businesses like restaurants, spa, and retail stores take advantage of this by providing information about their products/services and 

Personalisation:

Personalization plays an important role in customer success and to create a brand identity and brand recall. SMS messages are sent with high personalization and an agent always working on the other side to provide responses.

24/7 Customer Service:

The virtual agent works all day and needs no break, it can answer, respond and provide information to customers at any hour of the day, even during non-business hours.

Order Generation:

It is proven that most of the consumers love shopping from their smartphones and almost all smartphone users have made at least one transaction using their devices. Text messages are one of the best ways to cater to customers with the list of products/services and generate orders, share links to your websites.

“Using two-way text messaging you can achieve faster responses, quick resolution, and personalised service”

Companies of all sizes, shapes, and types can take advantage of the Two Way text messages, write to us now at info@voicy.ai to know how it can help your business and get a 7-day free trial.

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Promote President’s Day Offers, Deals using Two Way SMS Marketing

What is President’s Day?

President’s Day is celebrated on the third Monday in February. It was originally established in the year 1885 in recognition of President  George Washington, the holiday becomes popularly known as President’s Day ever since and people celebrate the 3 days long weekend.

Why should you consider President’s Day for Promotions?

The President’s Day can be a great deal for small and medium businesses to increase sales, clear out their inventory and increase the customer footfall. As it is a holiday for many schools and businesses, a lot of people are on the streets for shopping and entertainment.

Not just small businesses, but eCommerce websites like amazon and retail giants Walmart, Best Buy celebrate the president’s day and they offer deals, discounts, promotions.

Two Way SMS for promotions:

Using Two Way SMS Marketing you can promote your offers & promotions and also provide more information about your business, products, and offerings with the use of two way SMS. It is proven to generate great results.

Voicy.AI has mastered the two way SMS Marketing solution using its pre-built and customizable SMS conversational flows. Customers will not just receive SMS but also respond back with their queries, questions or to know more about the offers, promotions, business or product they are interested in.

Generate higher interaction and drive-in better results using Two Way SMS.

Create a keyword using Voicy.AI Two way SMS Solution and relate it with your President’s day Offer, Promotion. When the customer responds back with the keyword, he will automatically receive a reply instantly.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot?ref=ac-search

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

 

Contact us now at info@voicy.ai to receive a 15-day free trial.

How Conversational SMS Surveys can help and improve survey data quality

Collecting feedback and reaching out to a large audience has always been expensive for businesses, but with conversational survey text messages brands and businesses can reach out to their customers, consumers faster and receive quicker feedback at a low cost.

Reasons why conversational survey SMS works:

  • It is perfect for taking feedback from customers, who are always on the go.
  • Instant feedback can be retrieved using conversational SMS, unlike any other platform.
  • The response rate for SMS is 9X greater than any other medium.
  • According to studies, it is proven that people are more likely to provide accurate feedback on text messages 

Voicy.AI solutions provide exciting features and benefits that you can expect from a text message or SMS Survey.

Benefits of SMS Surveys:

Automatic Responses:

Use automatic responses and send a thank you note to all the customers who have responded or provided feedback for your surveys.

 Fast Feedback:

Most of the text messages are opened within the first 3 minutes of the delivery, it makes it easier for businesses to get instant and faster feedback.

Reach more people:

Text messages are a cost-effective solution and you can reach a larger audience at a very low-cost comparatively. 

Conversational SMS surveys are proven to be the most reliable, effective and efficient for getting feedback from customers and improving brand loyalty and boost sales.

To integrate Conversational SMS into your business, write to us now at info@voicy.ai 

Sign in with intuithttp://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Valentine’s Day promotion guide using conversational SMS

You need to get creative with your promotions on Valentine’s day, especially with all the offers and promotions that consumers go through before Valentine’s day. SMS text messages are the right tool to get through the clutter and reach directly to your new and existing customers.

Here are a few promotion ideas and tips for valentine’s day:

Express appreciation: One of the simplest ways to gain loyalty from your customers is to appreciate them and tell them why you love them. Offer a free drink or small gift over valentine’s weekend along with your message.

Curate a Special Menu/Service/offering for Valentine’s Day:

Create a special menu if you are a restaurant/bakery etc or a section of your store that is dedicated to gifting the loved ones and spread messages with the details or link of your offerings.

You can also take advantage of two-way text marketing solution and create keywords that are dedicated for the valentines weekend and provide more information to your customers.

Provide Coupon codes for loyal and new customers:

Coupon codes for special days have proven to create a lot of impact on consumer buying behavior and helped in making the purchase decision. Create unique coupon codes associated with valentine’s day and promote them with the help of SMS text messages.

Your promotions not only show how much appreciate their business, but also it is a great way to promote and generate more revenues, walk-ins and increase loyalty for Valentine’s Day using a two-way conversational SMS marketing solution. 

Start using two-way text message marketing now from Voicy.ai with a free 15 days free trial. Contact us now at info@voicy.ai

Sign in with intuithttp://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Voicy.AI, a conversational AI provider partners with Weebly website builder

Voicy.ai, a provider of one-click virtual agents across mediums like SMS, Telephone, Facebook, Google Home, Alexa, and other channels is proud to announce its partnership with Weebly, a powerful and easy to use website and e-commerce platform that is being used by more than 40 million entrepreneurs and small businesses across the world.

This strategic partnership will deliver the possibility to extend Weebly’s customer service and make use of Voicy.ai easy to use a two-way conversational SMS solution.

As many marketers are adopting text marketing into their marketing strategy, with this partnership website owners and businesses can empower the two-way text messaging services and automate their customer service and engage their customers using SMS.

Voicy.AI has pioneered the conversational AI space using its patent-pending ideas and open-source dialog engine technology. Interested in how conversational two-way text marketing can improve your sales and build customer loyalty, contact us at info@voicy.ai 

We have also extended our strategic partnerships with intuit QuickBooks, Clover POS, Yext, and other progressing partnerships to make this accessible for businesses of all shapes and sizes.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Sign-in with Google: https://www.voicy.ai/sms-marketing/