Brand building Strategy for your business during this Pandemic Lockdown

With the Outbreak of COVID-19 virus across the world, many businesses have been shut due to the lock down imposed. There is no evident base to how long this pandemic situation will remain. Businesses like Salons, Spa, Gym, and many other stores who solely rely on customer walk-ins and in store purchases are suffering with no business during the lock down.

At this time it is very important to ensure that your audience know that you exist, you need to constantly be in touch with your customers and make content to build your brand.

Ways to build your brand during this Pandemic:

Build your Target audience:

It is important to utilize this time and gather all the information required for building your brand. Gather the list of audience that you want to contact and stay in touch with during this lock down and gather information like phone numbers, email addresses, etc.

Note: please take consent of your customers before you send any messages, emails.

Send Safety and Health Tips:

Reach out to your customers with some of the basic safety measures that they need to take during this pandemic situation. This will help your customers associate your brand emotionally and it will also create awareness and remind people about the safety measures. Don’t forget to include your brand name in this messages.

The best way to reach out with safety and health tips is via text messages, with more than 96% open rate and most of the SMS are opened within 3 minutes of the delivery time.

Get Customer Feedback:

Make use of this time to make changes in your business when it re opens and rethink on the policies and procedures that will help you serve better to your customers. The best way to start is by getting feedback from your customers and gathering information.

You can use Two Way SMS Marketing tools to take customer feedback using surveys and questionnaires.

You can take advantage of Two Way SMS Marketing tool by Voicy.AI to reach out to your customers, provide information, gather feedback, automate responses, etc. Voicy is providing a 14 Day free trail during this pandemic situation.  

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

March 30, 2020 Uncategorized No comments yet

COVID-19 updates using Two Way SMS

The Corona Virus outbreak across the world has led to the shutdown of many businesses, schools, and organizations, etc. It is important to send updates to their employees, customers or to create public awareness on the changing situations. 

Two Way SMS Platform is the right channel to reach out to your audience to send instant information and updates. It needs no application installed or notifications configured, as it is available in everyone’s mobile device and the open rate is more than 96% and within 3 minutes of the message is delivered. 

Voicy.AI has been providing Two-Way SMS Marketing services since 2015 and has been leading in the Conversational SMS platform ever since. Features like Quick Replies, Order Generation and pre-built SMS flows are helping out many businesses. 

Using Voicy.AI, you can set up keywords that associate with your COVID-19 updates and the audience will automatically receive updates when they respond back with the keyword. This will help businesses automate answering their customer queries and solve the customer service issues.

There might be many reasons you might have to send customers critical information during this Pandemic situtaion. But its also important to answer and clear customers questions. Two-Way SMS can solve these problems and help your audience receive the right information through text messages.

We are providing with a 14 day free trail of our application during this pandemic situation. Write to us now at info@voicy.ai

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

March 23, 2020 Uncategorized No comments yet

Virtual Agents: Solution for your Customer Service during this Pandemic situation

The outbreak of the COVID- 19 virus across the globe, many companies have taken a dent in their everyday business activities and are struggling to maintain quality and provide customer service, as employees are being offered work from home for health safety concerns. 

Many businesses maintain expensive call/support centers with 100’s of employees and infrastructure to maintain the quality of service and ensure customer satisfaction. Lack of Control over support calls and difficulty in monitoring teams and employees is the majorly affected due to Corona Virus and employees working from home. 

Virtual Agents driven by AI can solve this issue by providing customer support service to consumers without the need for huge infrastructure or many employees. This will help businesses focus on other functions and not worry about customer service.

Voicy.AI has developed a Virtual Telephone agent leveraging technologies like NLP, Machine Learning and AI. Its ability to understand complex questions and ensure that your customers are given the right feedback every time support assistance is required. It can handle complex scenarios, personalizes responses based on customers’ questions and escalating to a live agent if needed. 

The solution is built to replace expensively run call centers and provide seamless support to your customers without the need for any infrastructure or hardware. Many businesses are taking advantage of our virtual telephone agent during this pandemic time of the COVID-19 virus.

If you are interested in trying out our industry-first Telephone Agent, reach out to us at info@voicy.ai to get a one-month free trial of your service. 

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

March 18, 2020 Uncategorized 1 comment

How Two Way SMS Marketing is driving real-time results

Two-way SMS Marketing is a powerful and efficient marketing tool for every business to enhance their marketing & promotional efforts. It plays a major role in bridging the gap between business and consumers by engaging customers with real-time conversations and providing more information about your business. Many businesses are using the two-way SMS Marketing for their promotional & marketing needs which results in retaining new customers, achieving sales targets, and increased revenues.

Unlike traditional Marketing, SMS is no longer just about sending promotional messages but also provide useful information to customers and drive powerful conversations between customers and businesses. Consumers no longer want to wait for longer times to receive feedback about commonly asked questions like Timings, Products & Services offered, Location, Pricing, and so on.

Restaurants and Spa are taking advantage of the Two Way SMS Marketing to automate their Order generation and appointment booking process. Customers love how simple it is to place an order or book an appointment using SMS.

Two-Way SMS Marketing is not just limited to Spa and restaurants but businesses of all sizes and shapes can take advantage to drive their sales, retain new customers, increase brand awareness and promote their events, offers, etc.

Voicy.AI has perfected the Two Way SMS Marketing solution and is helping many businesses by delivering features that drive great results. 

Write to us now at info@voicy.ai to learn more about how Two Way SMS Marketing can help your business and also get a 14-day free trial of our product.

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

March 12, 2020 Uncategorized No comments yet

What is Two Way SMS and why do you need it?

Two Way SMS means you can send SMS messages and also receive back SMS from your audiences on the same number, resulting in a conversation between your business and consumer over text messages. 

Many Brands, businesses and retail giants are adapting to the Two Way SMS Marketing and moving away from the traditional one way SMS.

Interaction is a key factor in customer decision making and improves brand recall and brand recognition. 

For Example: If you are a pizza shop using two-way SMS marketing, customers are more likely to recognize your brand as soon as they think of ordering a pizza. 

 

Two Way SMS can be used by businesses for a lot of different cases to increase sales and boost their revenues. The engagement between businesses and consumers has become more important as customers no longer want to wait for longer times to receive feedback and answers to their questions. 

An SMS makes direct contact with the customer and more than 95% of the text messages are opened within 3 minutes of the delivery time.

Sharing information has become much easier with two way SMS, as customers can reply to the messages and get instant information about products, services, promotions, and offerings.

Features like Instant replies, order generation and improved customer service are a greater alternative to an otherwise time-consuming process. 

Voicy.AI has developed and perfected the Two Way SMS Solution, write to us now at info@voicy.ai and get a 7-day free trial.

 

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

March 4, 2020 Uncategorized No comments yet
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