What is Two Way SMS and why do you need it?

Two Way SMS means you can send SMS messages and also receive back SMS from your audiences on the same number, resulting in a conversation between your business and consumer over text messages. 

Many Brands, businesses and retail giants are adapting to the Two Way SMS Marketing and moving away from the traditional one way SMS.

Interaction is a key factor in customer decision making and improves brand recall and brand recognition. 

For Example: If you are a pizza shop using two-way SMS marketing, customers are more likely to recognize your brand as soon as they think of ordering a pizza. 

 

Two Way SMS can be used by businesses for a lot of different cases to increase sales and boost their revenues. The engagement between businesses and consumers has become more important as customers no longer want to wait for longer times to receive feedback and answers to their questions. 

An SMS makes direct contact with the customer and more than 95% of the text messages are opened within 3 minutes of the delivery time.

Sharing information has become much easier with two way SMS, as customers can reply to the messages and get instant information about products, services, promotions, and offerings.

Features like Instant replies, order generation and improved customer service are a greater alternative to an otherwise time-consuming process. 

Voicy.AI has developed and perfected the Two Way SMS Solution, write to us now at info@voicy.ai and get a 7-day free trial.

 

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app storehttp://apps.intuit.com/smsagent

Install from Clover  app markethttp://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directoryhttp://voicy.info/dialog/yext/authorize

Install from Weebly app centerhttps://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplacehttps://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

How Two Way SMS can impact your Customer Service

Customer service is a very important factor for consumers and is to proven to impact decision making and purchasing habits. Customers no longer are willing to wait for longer responses and procedures to seek support or information.

Many brands and companies are adapting instant feedback across channels like text messages, Telephones, Facebook and other platforms. 

Voicy.AI has built a technology that can help businesses of all sizes and shapes to take advantage of its two way SMS Marketing, Virtual Telephone Agent, Facebook Messenger Bot, and other channels like Google Home, Alexa. You no longer need to make huge investments and changes in your entire system to automate your customer service with voicy solutions. 

“The setup is super simple and it only takes a few minutes”

Let’s take a look at how the two-way text messaging solution can customer service traits that customers expect:

Instant Reply:

Two-way text messages provide instant replies to customers which will provide resolution to support tickets and more information about your businesses. Many businesses like restaurants, spa, and retail stores take advantage of this by providing information about their products/services and 

Personalisation:

Personalization plays an important role in customer success and to create a brand identity and brand recall. SMS messages are sent with high personalization and an agent always working on the other side to provide responses.

24/7 Customer Service:

The virtual agent works all day and needs no break, it can answer, respond and provide information to customers at any hour of the day, even during non-business hours.

Order Generation:

It is proven that most of the consumers love shopping from their smartphones and almost all smartphone users have made at least one transaction using their devices. Text messages are one of the best ways to cater to customers with the list of products/services and generate orders, share links to your websites.

“Using two-way text messaging you can achieve faster responses, quick resolution, and personalised service”

Companies of all sizes, shapes, and types can take advantage of the Two Way text messages, write to us now at info@voicy.ai to know how it can help your business and get a 7-day free trial.

Sign-Up with Google: https://www.voicy.ai/sms-marketing/

Take advantage of the Two Way Text Messaging service by installing it on our Integration Partners below:

Install from QuickBooks app store : http://apps.intuit.com/smsagent

Install from Clover  app market : http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install from Yext app Directory : http://voicy.info/dialog/yext/authorize

Install from Weebly app center : https://www.weebly.com/es/app-center/sms-marketing-bot

Install from Hubspot app marketplace : https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Promote President’s Day Offers, Deals using Two Way SMS Marketing

What is President’s Day?

President’s Day is celebrated on the third Monday in February. It was originally established in the year 1885 in recognition of President  George Washington, the holiday becomes popularly known as President’s Day ever since and people celebrate the 3 days long weekend.

Why should you consider President’s Day for Promotions?

The President’s Day can be a great deal for small and medium businesses to increase sales, clear out their inventory and increase the customer footfall. As it is a holiday for many schools and businesses, a lot of people are on the streets for shopping and entertainment.

Not just small businesses, but eCommerce websites like amazon and retail giants Walmart, Best Buy celebrate the president’s day and they offer deals, discounts, promotions.

Two Way SMS for promotions:

Using Two Way SMS Marketing you can promote your offers & promotions and also provide more information about your business, products, and offerings with the use of two way SMS. It is proven to generate great results.

Voicy.AI has mastered the two way SMS Marketing solution using its pre-built and customizable SMS conversational flows. Customers will not just receive SMS but also respond back with their queries, questions or to know more about the offers, promotions, business or product they are interested in.

Generate higher interaction and drive-in better results using Two Way SMS.

Create a keyword using Voicy.AI Two way SMS Solution and relate it with your President’s day Offer, Promotion. When the customer responds back with the keyword, he will automatically receive a reply instantly.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot?ref=ac-search

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

 

Contact us now at info@voicy.ai to receive a 15-day free trial.

How Conversational SMS Surveys can help and improve survey data quality

Collecting feedback and reaching out to a large audience has always been expensive for businesses, but with conversational survey text messages brands and businesses can reach out to their customers, consumers faster and receive quicker feedback at a low cost.

Reasons why conversational survey SMS works:

  • It is perfect for taking feedback from customers, who are always on the go.
  • Instant feedback can be retrieved using conversational SMS, unlike any other platform.
  • The response rate for SMS is 9X greater than any other medium.
  • According to studies, it is proven that people are more likely to provide accurate feedback on text messages 

Voicy.AI solutions provide exciting features and benefits that you can expect from a text message or SMS Survey.

Benefits of SMS Surveys:

Automatic Responses:

Use automatic responses and send a thank you note to all the customers who have responded or provided feedback for your surveys.

 Fast Feedback:

Most of the text messages are opened within the first 3 minutes of the delivery, it makes it easier for businesses to get instant and faster feedback.

Reach more people:

Text messages are a cost-effective solution and you can reach a larger audience at a very low-cost comparatively. 

Conversational SMS surveys are proven to be the most reliable, effective and efficient for getting feedback from customers and improving brand loyalty and boost sales.

To integrate Conversational SMS into your business, write to us now at info@voicy.ai 

Sign in with intuithttp://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Valentine’s Day promotion guide using conversational SMS

You need to get creative with your promotions on Valentine’s day, especially with all the offers and promotions that consumers go through before Valentine’s day. SMS text messages are the right tool to get through the clutter and reach directly to your new and existing customers.

Here are a few promotion ideas and tips for valentine’s day:

Express appreciation: One of the simplest ways to gain loyalty from your customers is to appreciate them and tell them why you love them. Offer a free drink or small gift over valentine’s weekend along with your message.

Curate a Special Menu/Service/offering for Valentine’s Day:

Create a special menu if you are a restaurant/bakery etc or a section of your store that is dedicated to gifting the loved ones and spread messages with the details or link of your offerings.

You can also take advantage of two-way text marketing solution and create keywords that are dedicated for the valentines weekend and provide more information to your customers.

Provide Coupon codes for loyal and new customers:

Coupon codes for special days have proven to create a lot of impact on consumer buying behavior and helped in making the purchase decision. Create unique coupon codes associated with valentine’s day and promote them with the help of SMS text messages.

Your promotions not only show how much appreciate their business, but also it is a great way to promote and generate more revenues, walk-ins and increase loyalty for Valentine’s Day using a two-way conversational SMS marketing solution. 

Start using two-way text message marketing now from Voicy.ai with a free 15 days free trial. Contact us now at info@voicy.ai

Sign in with intuithttp://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Voicy.AI, a conversational AI provider partners with Weebly website builder

Voicy.ai, a provider of one-click virtual agents across mediums like SMS, Telephone, Facebook, Google Home, Alexa, and other channels is proud to announce its partnership with Weebly, a powerful and easy to use website and e-commerce platform that is being used by more than 40 million entrepreneurs and small businesses across the world.

This strategic partnership will deliver the possibility to extend Weebly’s customer service and make use of Voicy.ai easy to use a two-way conversational SMS solution.

As many marketers are adopting text marketing into their marketing strategy, with this partnership website owners and businesses can empower the two-way text messaging services and automate their customer service and engage their customers using SMS.

Voicy.AI has pioneered the conversational AI space using its patent-pending ideas and open-source dialog engine technology. Interested in how conversational two-way text marketing can improve your sales and build customer loyalty, contact us at info@voicy.ai 

We have also extended our strategic partnerships with intuit QuickBooks, Clover POS, Yext, and other progressing partnerships to make this accessible for businesses of all shapes and sizes.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Sign-in with Google: https://www.voicy.ai/sms-marketing/

Spread love this valentine’s day using two-way text marketing

Valentine’s day is around and using two-way SMS marketing can help your business achieve higher sales and boost your marketing efforts.

Two-way text messages work best because of the increasing number of smartphone users every day and an open rate of more than 96% for text messages. Instant delivery and higher open rate not only will provide high visibility but also encourage consumers to make a purchase.

Here are a few tips to creating your SMS campaigns for valentines day:

Create a perfect Valentine’s day sale and promote it using SMS. using Voicy.AI SMS marketing solution you can also add and associate a keyword to which consumers can receive more information about your Valentine’s day sale.

If you are a restaurant, spa or any retail business you can attract more walk-ins, book appointments, reservations and share your greetings, special offers, special menus using two-way SMS marketing 

Text messages are also a great way to share coupon codes, special invitations, images and videos using short URL.

Special occasions like valentine’s day are a great opportunity for customers to shop both online and offline. Both men and women are looking out for gifts for their loved ones on Valentine’s day. Help them out by sending suggestions using SMS and attract more sales.

There are endless possibilities and use cases of two-way text messages, Include it now in your marketing strategy.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot?ref=ac-search

Install on Hubspot :https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/myhubspotapp-204588

Install from constant contact app store :https://voicy.info/dialog/constantcontact/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

 

Contact us now at info@voicy.ai to receive a 15-day free trial.

Reach out for this Martin Luther King Jr. Day using Two-Way text messaging

The third Monday of January is being honored for years for the life of Reverend Martin Luther King Jr. It is an official holiday and a long weekend. It is a good time to attract shoppers and many retailers offer winter discounts and clearance sale. Being a long weekend many consumers are out for shopping and fulfill their needs.

Promotions for Martin Luther King Jr. can increase footfall and give a reason for consumers to shop this long weekend. Here are various ways to reach out using interactive two-way text messages(SMS).

Text messages have become a major medium to interact with consumers and many brands have started including SMS Marketing as a primary way of communicating with customers. The two-way text message marketing can provide instant data to consumers and it is demonstrated to have better outcomes, in contrast to other mediums.

 

What can you do with Voicy.ai two-way text messaging on Martin Luther King Jr. Day?

Create unique keywords like ‘King Day’ or ‘Martin Luther King’ and associate with the offers and promotions you offer.

Promote your marketing message with a unique discount code.

Let your customers place an order directly using conversational SMS

There are endless other possibilities to increase your sales and customer loyalty by leveraging the power of conversational two-way text messaging.

Interested to find out how two-way text messaging can help your business? or still, having questions?  write to us at info@voicy.ai to get a one-month free trial.

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Install on weebly :https://www.weebly.com/es/app-center/sms-marketing-bot?ref=ac-search

Sign-in with Google: https://www.voicy.ai/sms-marketing/

 

 

Conversational SMS for New Year

Its time of the year when everyone is looking to celebrate New Year’s Eve and it is the right time to reach out to your customers using conversational SMS. A simple text can let your customers know that you appreciate their association with your business.

You can use conversational SMS to wish your customers and communicate the events, promotions, and offers.

It is the time when most consumers tend to have new resolutions and they continue to work towards their goals. Most of the consumers are looking out for change and are willing to try out new products, memberships, etc. 

Do you know that getting fit and eating healthy is the number one resolution across the United States. If you are a fitness chain, gym, or health, and weight loss related business then it is the golden time to encouraging them to use your service by simply sending an SMS with your promotions, deals, coupons, etc.

If you are an event organizer or a Night club then drawing a big crowd can become easier using SMS text messages. Using conversational SMS you can sell tickets using SMS and provide more information about your event.

A lot of consumers gift themselves with online memberships to be it a service or software. The conversion rate is high during the new year.

This new year cut the clutter and use conversational text messages for your business.

For any questions, bulk requirements and corporate, contact us at info@voicy.ai

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :http://voicy.info/dialog/yext/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/

 

 

Why SMS Marketing is the perfect tool for Event Promotions

Marketing & promoting your events, special occasions are much simple and easier using SMS marketing, it is the best way to communicate with your audiences. Text messages have a higher rate of delivery and open rate and it is much cheaper & affordable, unlike other event promotion tools. 

How you can use SMS marketing for Event promotion:

Announcements: 

The most important aspect of any event is to announce the event prior and let the audience know about the event and start talking about it to increase the popularity. Text messages have proven to be very effective with more than 96% open rate. Prepare a list of the audience that you want to announce your event to and start sending out a brief and informative SMS message.

Selling tickets:

Be it early bird, pre-sale tickets or last-minute sales. Share a link to your event online booking site and let the audience buy tickets directly using their smartphone. Surveys state that more than 98% of the millennials buy their movie and event tickets using their smartphone.

Keywords:

Take advantage of Voicy.ai conversational SMS marketing solution, create a unique keyword that is associated with the event and when someone responds with the keyword, they immediately receive information about the event.

You can also create a sequence of keywords when guests want to know information about venue, date, artist, or any other details using keywords.

Information: 

SMS is the most effective way to communicate last-minute updates, timings, venue changes and any other information needed to the visitors.

Timely Notifications:

It is difficult for the audience to make a note or keep track of the dates & times of the event. Using SMS text messages you can send timely messages to keep the excitement and ensure that your audience is aware of the event.

Want to know more ways to engage your customers or help including SMS marketing into your marketing strategy ?

Write to us at info@voicy.ai 

 

Sign in with intuit : http://apps.intuit.com/smsagent

Install on Clover :http://www.clover.com/appmarket/apps/VXAPP798TJ388

Install on Yext :https:http://voicy.info/dialog/yext/authorize

Sign-in with Google: https://www.voicy.ai/sms-marketing/